I can’t be more happy with every part of my experience. To start the products are top quality. The shirts are very nice and not that thin junk. I was SUPER hesitant spending the extra money on the medal. Was like do I really want some cheesy thing just for a picture? This medal is very heavy, vibrant and am hanging it with pride that I finished the 5k but because how stinkin cool it really is!!!
All of that would certainly be enough to make me order again… BUT … their customer service is the best I have ever experienced. I messed up and ordered a DD for my hubs instead of xl oh no!!! And didn’t notice until a couple weeks before our run!!! Not only did they get my xl shirt to me in time, they didn’t wait to receive my error shirt! They shipped on pure good faith they would get the other shirt back!! No one does that!! I really enjoyed my e-mail correspondence with the gal who responded to my error as well.
Absolutely impressed and will be a life long customer!! Thank you for going above and beyond